Testimonials

We had a highly disputed claim with one of our customers. Frank, Frank, Goldstein & Nager, P.C. had been recommended to us by a friendly competitor, so we decided to give them a chance. Jocelyn and her team were terrific. They pushed the case forward almost to trial and thwarted the debtor’s attempts to delay the case. The firm worked the case throughout the 17 months of litigation to push the case to ‘trial ready,’ to the point where the debtor was ready to settle. The claim was settled for more than the debtor had ever offered. Frank, Frank, Goldstein & Nager, P.C. put the debtor in their place while applying pressure through to the end to make sure the deal closed. Jocelyn and her team maintained contact and great communication throughout the entire settlement process. Thank you all for your help!
Steve SarafU.S. Alliance Paper, Inc.
Frank, Frank, Goldstein & Nager's rate of recovery has consistently exceeded our expectations. In addition, Jocelyn is responsive and a pleasure to work with.

For the past several years, Jocelyn has efficiently and effectively handled our collection cases; and we have been very pleased with the outcomes. Frank, Frank, Goldstein & Nager's rate of recovery has consistently exceeded our expectations. In addition, Jocelyn is responsive and a pleasure to work with. The service we receive is efficient and professional. I highly recommend the services of Jocelyn and her firm.

Debra PhillipesThe A Team Group
Frank, Frank, Goldstein & Nager, P.C. is able to act as consultants to educate clients. This helps to minimize exposure to past due receivables, increase cash flow and reduce negative receivables, ultimately helping their businesses grow.

Jocelyn was a key vendor that I used to assist my firms in understanding their rights under the law and the remedies they have to recover fees that are owed to them. The look on the faces of the business owners that come out of Jocelyn’s sessions are always the same; owners are stunned but empowered to know they have the ability to capture what they believed to be lost fees. Jocelyn’s firm is like no other debt collection firm I have encountered, in that they focus on education for their clients. Jocelyn and I have now agreed that she will speak at my Columbia University sessions for Minority, Women-owned and Local contractors as I begin my role there as Executive Director of Construction Business Services. Jocelyn is scheduled to instruct a seminar next spring at Columbia University’s Construction Mentorship program called “Protect Your Bottom Line: Effective Strategies for Getting Paid”. Frank, Frank, Goldstein & Nager, P.C. is able to act as consultants to educate clients. This helps to minimize exposure to past due receivables, increase cash flow and reduce negative receivables, ultimately helping their businesses grow.

Tanya E. PopeColumbia University Facilities
I would like to take this opportunity to thank you and your firm for your outstanding collection performance and success! When we first met, you made promises that you would stand out among the rest and you were certainly correct! We are most excited about the recent settlement that you were able to obtain on our behalf from a very difficult debtor on a claim that was almost two years old. It was handled professionally, promptly and most of all you always had my company's best interest in mind. Your fees have been more than competitive and your staff is very knowledgeable and helpful. It has truly been a pleasure working with your firm and I look forward to many more years of working together.
Diana A. PisaconePoly-Pak Industries Inc.
Frank, Frank, Goldstein & Nager uses a consultative approach to collections to allow for maximum recovery, 100% of monies due us within a short time frame.

When it comes to collecting on our overdue account receivables, “We Thank Frank, Frank, Goldstein & Nager.” Frank, Frank, Goldstein & Nager uses a consultative approach to collections to allow for maximum recovery, 100% of monies due us within a short time frame. Their focus and professionalism have continually gotten us paid without having to expend our resources to chase bad debt which allows us to concentrate on business. With Frank, Frank, Goldstein & Nager, it has always been a superb one stop client service with the results we wanted. We highly recommend this collections law firm.

Andrew RosenwachRosenwach Tank Co. LLC
What is truly incredible is that we reached a settlement of the COMPLETE amount that was due us as well as the interest costs in carry this debt.

Jocelyn was given a 500K debt to collect that was already 6 months past due, and it was obvious that we would not get paid. What is truly incredible is that we reached a settlement of the COMPLETE amount that was due us as well as the interest costs in carrying this debt. What makes her incredible is that this company is foreign based, and yet she was successful in finding and freezing their assets in the US. She also was very successful in collecting a 100K invoice that was already 6 months past due, and due to her efforts this was settled to our satisfaction. There is no one better!!!

Michael KippermanMyung Sung Tex Co., Ltd.
We had been trying unsuccessfully for about three years to collect the balance owed on almost three dozen invoices.

I want to thank you and your colleagues for helping us to successfully collect a debt from a very difficult client. We had been trying unsuccessfully for about three years to collect the balance owed on almost three dozen invoices. All we ever managed to do was listen to our client's long and very annoying litany of lies. Fortunately for us, our accountants knew of your firm and highly recommended your services. I wish you continued success and will happily recommend your services.

Frank FarnhamFrank C. Farnham Company, Inc.
We rely on three criteria in the selection of legal counsel: senior experienced attorneys, efficient systems for providing client with up to date tracking and status reports, and prompt substantive communications. Frank, Frank, Goldstein & Nager meets those criteria, and we recommend them highly for collection and related legal matters.
Tully PlesserConsensus Research Group Inc.
We had exhausted all our efforts when we turned to FFGN for help and they came through big-time. Their professional, deliberate approach did the trick.

I just wanted to take a moment to say thanks for all you have done to collect the debt from our delinquent client. We had exhausted all our efforts when we turned to FFGN for help and they came through big-time. Their professional, deliberate approach did the trick. You were able to get a judgement against the debtor and we are pleased to be receiving regular payments. Without you we would still be owed the money. With your help we have prevailed. Next time I promise not to wait so long to bring you in to a situation like this.

Paul NeumanNeuman's Catering
That was one of the most informative programs I have ever been to. I thank you for all the valuable information you shared.
Stacey AlleyneBeyer Blinder Belle Architects & Planners LLP
My company was hired to renovate a private residence by a wealthy client after completion of the project, the owner delayed in making the final payment although he kept promising it would be forthcoming. After unsuccessfully trying to collect this final payment for a year and a half, we decided to turn the matter over to Jocelyn Nager at Frank, Frank, Goldstein & Nager, P.C. Jocelyn and her associates made our client realize that the situation had become serious and needed to be treated as a legal matter. Their handling of the matter moved us from stalemate into a negotiation that produced a settlement within two months. We collected most of the money we were owed and were able to avoid a long drawn out lawsuit. I highly recommend Jocelyn and her firm for any/all collection needs.
Gordan RafajacNY Landmark Construction Corp
I have known FFGN throughout the past 20 years. Over these years we have always felt our documentation was treated with confidentiality in mind. We have enjoyed a high rate of recovery, clear communication and documentation...

I have known FFGN throughout the past 20 years. Within those years, they have been working with our company's Coface North America, C.N.A. Insurance and Continental Insurance. Over these years we have always felt our documentation was treated with confidentiality in mind. We have enjoyed a high rate of recovery, clear communication and documentation has always been our goal and her firm has provided this to us on each case. Ms. Nager and her staff have always been professional, helpful and recognized the importance of keeping our clients and our staff up to date and current on each file. It is with pleasure that I provide this recommendation.

D. GonczyCoface North America, Inc.
Collecting money was generally the last thing on my mind, until it was the only thing on my mind. As a rapidly growing business cash flow become more and more important, and the defects of a non-existence collection policy became very apparent.

Jocelyn was a godsend. We engaged her to review and develop a credit and collection policy. We met for a few hours in my office where she asked great questions and learned about my business, customers, employees, software capabilities, and current procedures. We discussed business challenges and how it was imperative to have a strong collection policy. It was only after truly understanding my business, industry and staff, that Jocelyn began to make recommendations which were discussed, adjusted, and finally agreed upon. Within a few weeks a comprehensive credit policy was drafted, my staff trained, and the policy implemented. Jocelyn was kind enough to follow up on multiple occasions to ensure her work she completed had value and that we had implemented her recommendations. My average receivable period has declined, and my cash flow is up. We are one step closer to getting organized thanks to Jocelyn.

Ross AdlerAdler Windows
Not only did they collect 100% of the monies due, but FFGN dealt with the debtor respectfully while keeping our bottom line on the forefront. Next time I won't wait for years to turn the claim over to Jocelyn and her team.

We had a debtor that stopped paying us completely. The past due services dated back from September ’08 to February ’10. We did the work, and expected to be paid. At this point, the claim was four years old. We were unable to collect within house, so we reached out to FFGN on November 8, 2011 and the full amount was collected on April 11, 2012. We needed the touch of FFGN, who had the ability to take it to litigation (should it have needed to go). The debtor ignored the demands made by FFGN and so they recommended to proceed with the Summons and Complaint. That got the debtors attention and we got paid. Jocelyn’s team was able to collect- without our time and money being spent in the Court room. Not only did they collect 100% of the monies due, but FFGN dealt with the debtor respectfully while keeping our bottom line on the forefront. Next time I won’t wait for years to turn the claim over to Jocelyn and her team.

Sam HertzfeldGuardian Services
Jocelyn Nager presented at the January 2012 TIAG North American Best Practices teleconference on the topic "Improving Realization Rates". TIAG (The International Accounting Group) is a worldwide alliance of independent accounting firms with more than 110 member firms based in over 60 countries. The presentation highlighted practices companies should consider in accepting clients, obtaining engagement letters, and the collections process. Participants of the teleconference were involved in a discussion that reinforced practices they know in their minds, however, do not always act upon. The presentation provided practical and cost effective solutions for companies to obtain a better realization rate on their receivables. Based upon this presentation, we incorporated several of Jocelyn's suggestions into the management of our clients.
Robert A. Reitman, CPACornick Garber Sandler

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