Want to know if debt collection calls really pay off? Ask the Internal Revenue Service. The IRS often contracts debt collection firms to collect from debtors. Collection firms are allowed to make demands by letter but not over the phone. … Continue reading →

Having navigated the commercial debt collection process for over 80 years, we are always learning how to improve and get a better rate of return on our calls. Experience has taught us that it’s important to have processes and procedures … Continue reading →

The scenario: You’ve been served with an income execution by the Sheriff or City Marshall to withhold wages from your employee’s paycheck for a debt owed. Other than more paperwork, what else could it mean for you and your business? … Continue reading →