Want to know FFGN’s secret to successful debt collection tips? FFGN returns an average of 65% of every collectable commercial claim placed for collection, results well above the industry norm. Our secret is prompt, effective communication. Keep reading to see what makes our successful debt collection tips so easy to implement.
First impressions directly impact the outcome of a claim. We begin communication with commercial debtors by asking, “How would you like to pay?” By opening this way, debtors understand our goal. We have found that the success rate is significantly higher when the message is clear. By taking a direct approach and listening to the response, we know when to take the next step. Communication is always professional, courteous and directed to produce the same response – payment!