Advising your customers that they are in default is separate and apart from notifying customers that they are being sent to collections.
There are some contracts that require a party to give the other party written notice of “default,” of non-payment. Failing to provide the requisite notice is considered a failure to meet a “condition precedent;” a requirement that notice must be given before you can move to the next step to enforce your rights as creditor.
Whether you have a contract that requires notice of default or not, must you send your customer notice that you are sending the account to a collection attorney? Continue reading “Collection Attorney: Must You Notify Your Customer You are Sending Them to a Collection Attorney?”
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