You need to make sure your “voice” is heard when demanding to be paid during your New York Debt Collection process.
People always say that it’s in the “ask”. How are you asking to be paid?
An advertising client sent over a large claim against a hospital. The claim, a sizable balance, was forwarded with the name of the A/P clerk in charge. We called several times but were never able to reach the clerk by phone. Voice mails were unanswered. Our email might have been in the inbox buried below more urgent requests, deleted, trapped in spam….
The letter mailed and delivered by the US Post Office, who knows?
Realizing we were not being heard, I elevated the demand for payment and called the CFO’s office. When returning the call a few hours later, The CFO, tried to refer us to the hospital’s A/P clerk. You know the one, the one who ignored us. No thanks.
If the CFO was too busy to help get our client paid, we would need to elevate demand for payment and recommend that our client file a suit.
If a suit would not bring resolution, we would need to elevate the request and move to enter a Judgment.
If the Judgment would not motivate payment, we would need to elevate the request by enforcing the judgment perhaps by restraining a bank account or the hospital’s credit card merchant account….
We would need to be our client’s voice and make sure to be heard.
Are you being heard?
Are you emailing invoices that are trapped in your customer’s spam folder ?
Are you leaving voice mail messages for a contact at the customer’s office that doesn’t listen to voice mails?
Have you spoken to the customer rep, asked for payment over and over again without receiving a response or payment?
If any of these rings true, you are not being heard. Elevate your request for payment by placing your account for collections with FFGN.
To place a claim or ask for a free consultation click here. Make your voice heard and elevate your payment demand. For questions, contact Jocelyn Nager jnager@ffgnesqs.com. We have the experience that pays……
