Your collector wants to collect money for you. The better the tools you provide them, the greater success your collector will achieve. Here are five tools/tips to help your collector(s):
Tip 1: Communicate Reasonable Expectations
Make sure you have reasonable expectations for your collector’s performance. What percentage of the portfolio do you expect the collector to recover? Are your expectations reasonable based upon the size of the claims, the age of the accounts and overall collectability? Continue reading “Five Tips to Help Your Collectors Collect More Money for You”
You need to make sure your “voice” is heard when demanding to be paid during your New York Debt Collection process.
People always say that it’s in the “ask”. How are you asking to be paid?
An advertising client sent over a large claim against a hospital. The claim, a sizable balance, was forwarded with the name of the A/P clerk in charge. We called several times but were never able to reach the clerk by phone. Voice mails were unanswered. Our email might have been in the inbox buried below more urgent requests, deleted, trapped in spam….
The letter mailed and delivered by the US Post Office, who knows?
Realizing we were not being heard, I elevated the demand for payment and called the CFO’s office. When returning the call a few hours later, The CFO, tried to refer us to the hospital’s A/P clerk. You know the one, the one who ignored us. No thanks.
If the CFO was too busy to help get our client paid, we would need to Continue reading “New York Debt Collection Blog: Elevate Your Demand for Payment, Make Your Voice Heard”
For years the buzzword has been diversity. So many meanings, so many applications. For FFGN, a certified M/WBE NY Debt Collection law firm, diversity hits home. According to an article published in yesterday’s Wall Street Journal, although women account for … Continue reading
Technology has been a blessing in countless ways. Agreements can be sent out electronically to prospective clients. Clients are able to review, and, if need be, make any revisions. The contracts can be “signed, sealed and delivered” with just a few keystrokes. Although it is faster and easier to get the agreement signed, does the aid of an electronic signature help get your New York Debt Collection claim paid?
Gone are the days of most clients claiming they cannot sign a contract or change order when doing business with you.
Electronic signatures may be valid for credit card authorization, work authorizations or, just in general.
The necessity of printing a contract to sign it, scan it, and send it back is no longer a necessity thanks to “electronic signatures”. Thanks to the E-Sign Act of 2000 (Federal Electronic Signature in Global and National Commerce Act (E-Sign)), electronic signatures and electronic copies of contracts may be just what you need to show a valid agreement and enforceable under conditions and can help Continue reading “NYC Debt Collection: Can an Electronic Signature Help Get You Paid?”