Doing Business With a Nonpaying Customer

Two people shaking hands. Only their forearms are visible.A former customer – a nonpaying customer – called and wants to do business again. Should you do business again with the nonpaying customer?

For some, the answer is an unequivocal no. For others, it’s a maybe. Such was the topic of conversation at this past week’s LMNOP workshop. This is the dilemma for many inside and outside the New York real estate industry. Continue reading “Doing Business With a Nonpaying Customer”

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Collection Tips: Emailing Invoices for Quicker Payment

Emailing invoices for quicker payment is the wave of the future. Have you received a request from your client to email invoices to them or a third-party vendor? If you haven’t, get ready – you will. Before long, mail or fax will no longer be acceptable. Given that, emailing invoices to customers will be the standard.

Here are debt collection tips to help you successfully collect by emailing invoices for quicker payment. Continue reading “Collection Tips: Emailing Invoices for Quicker Payment”

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Discovery Demands and Debt Collection

Black book with a pen sitting on top.You just received word that your nonpaying client hired counsel and is defending the case. They served an answer and discovery demands. Discovery? In debt collection cases? What should you expect?

Discovery is part of the litigation process even in NY debt collection cases. Most importantly, understanding what to expect and preparing in advance will lessen the burden of discovery demands.

Continue reading “Discovery Demands and Debt Collection”

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When Attempting to Renegotiate the Deal AGAIN Is Just Another Delay Tactic

At some point,hourglass showing time passing. it becomes apparent that the debtor’s attempts at resolution are nothing more than delay tactics.

Such is the case currently where a client placed a claim with us for collection.

Our client is an independent contractor. He and the debtor company had been working together for well over a year. Suddenly, the company became delinquent on the weekly compensation. As a remedy, the debtor company’s principal issued a series of postdated checks to our client dated six months out. The parties continued their working arrangement. Six months later, our client began depositing the post-dated checks. One by one the checks returned. Each check was unpaid due to insufficient funds and that added to the debt. Continue reading “When Attempting to Renegotiate the Deal AGAIN Is Just Another Delay Tactic”

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